In this activity, you’ll see a set of titles and a separate set of descriptions.

Your task is to match each title to the description you think fits best.

You should never make adjustments for audience members, because this could lead to everyone expecting the same treatment.

Security policies must always override people's access needs, even when reasonable adjustments could be safely made.

Which of the following might create barriers for volunteers when arriving to support an event?

Mehrabian Model of Communication

Which of the following can be part of a Total Communication approach?

When welcoming a new volunteer who appears overwhelmed or anxious, which three approaches are most helpful?

Equity involves recognising that different people may need different levels of support to achieve fair outcomes.

Inclusive practice focuses only on meeting legal requirements under the Equality Act.

Equality alone is always enough to ensure fair access for everyone.

Cashless venues can create barriers for some people who rely on cash.

Cashless systems are always more inclusive because they are modern and efficient

Assuming everyone is comfortable using smartphones for payment is an example of a potential barrier.

It is reasonable to assume that people with learning disabilities cannot make decisions about alcohol.

Not providing alternative payment options may exclude some people from participating fully.

Which model of disability focuses on the barriers created by society, rather than a person's condition?

Which term is generally used to describe people whose brains process information in ways that might be considered different to the typical? 

Which statement is most accurate? 

Which statement best reflects a respectful approach to identity and language?

Accessible routes are only important when people arrive at a venue.

Hynt helps people to attend events with support from a companion where needed.

When supporting a disabled audience member, it is usually best to speak directly to their companion.

Providing accessible routes and communicating directly with people can help support independence and inclusion.

A chance to reflect on the interaction. What did you notice about the staff members approach and the impact it had on the volunteer.