Business Training

Business Training

We specialise in Vulnerable Customers training to empower staff to communicate well with vulnerable and learning disabled customers, clients, patients and service users. 

Through our unique work with learning disabled actors, we are able to offer you a range of training services for your organisation, which will be tailored to meet your needs.

Specialist: focusses on communication and customer service skills for interacting with learning disabled and vulnerable customers, clients and service users.

Unique: delivered by learning disabled trainers and led by an experienced Hijinx facilitator.

Engaging: uses interactive theatre techniques to enhance learning and enjoyment.

Tailored: identifies your challenges in communicating with learning disabled customers and explore solutions in a creative way.

Case Study: Cardiff Airport

Benefits to participants:

  • Equips staff to deliver the best service possible to vulnerable customers, clients and service users;
  • Offers staff the opportunity to interact with learning disabled adults who have diverse personalities and communication abilities;
  • Allows staff a safe environment to ask questions and explore new ways of working, learning from and with their peers;
  • Experienced working with clients across all sectors from utilities to healthcare.

Benefits to your organisation:

  • Demonstrates your commitment to equality and diversity;
  • Positions you at the forefront of inclusive customer service;
  • You enable learning disabled adults to access meaningful paid work and gain greater financial independence;
  • Increase staff engagement through personal and professional development.
Arts & Business winner
Latest News
A Message from Hijinx...

Having closed our activity last Monday evening, we’ve spent the last few days coming to terms with not seeing our fantastic Hijinx actors, participants and team of both freelance and core staff every week. It’s quite a change, but the right one to keep everyone safe and healthy.

read more
UPDATE: Covid-19

The health, safety and well-being of our staff and participants is always our number one priority and in response to the updated guidance from government, we have taken the decision to close activities until further notice.

read more
Mission Control lands at Wales’ most iconic landmark

Tickets are now on sale for National Theatre Wales and Hijinx Unity Festival’s Mission Control - a brand-new production to be staged in the heart of the Welsh capital, at one of Wales’ greatest landmarks, the Principality Stadium.

read more